Privacy Policy

Web28Tech ("we", "us", "our") is committed to protecting your personal information and ensuring compliance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information Officer

Our designated Information Officer is responsible for ensuring compliance with POPIA:

• Name: Prince Ndlozi
• Email: info@web28tech.co.za
• Phone: +27 67 906 3246

2. Personal Information We Collect

In accordance with Section 13 of POPIA, we collect and process the following personal information:

• Names and contact details
• Identity or passport numbers
• Company registration details
• Email addresses
• Physical and postal addresses
• Contact numbers
• Website usage information

3. Purpose of Collection

We collect personal information for the following purposes:

• Providing our web development and design services
• Project communication and management
• Client support and assistance
• Billing and accounting
• Marketing communications (with consent)
• Legal and regulatory compliance
• Security and fraud prevention

4. Security Safeguards

We implement appropriate security measures as required by Section 19 of POPIA:

• Secure data encryption during transmission
• Access control and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Physical security measures
• Secure backup systems

5. Cross-border Information Transfers

When we transfer personal information outside South Africa, we ensure:

• The recipient country has adequate data protection laws
• The transfer is necessary for the performance of a contract
• You have given consent for the transfer
• The transfer is governed by standard contractual clauses

6. Your Rights Under POPIA

You have the right to:

• Request access to your personal information
• Request correction of your personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent for processing
• Lodge a complaint with the Information Regulator

7. Direct Marketing

Regarding direct marketing:

• We only send marketing communications with your consent
• Each communication includes an opt-out option
• We maintain a opt-out register as required by POPIA
• You can object to your information being used for marketing

8. Information Storage and Retention

We retain personal information:

• For as long as necessary to fulfill our services
• As required by South African law
• According to standard business practices
• Until you request deletion (where applicable)

9. Information Regulator

You have the right to lodge a complaint with the Information Regulator:

• Website: www.justice.gov.za/inforeg
• Email: inforeg@justice.gov.za
• Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

10. Changes to Privacy Policy

We reserve the right to update this policy. Changes will be posted on this page and, where appropriate, notified to you by email.

11. Contact Us

For privacy-related queries, contact our Information Officer:

• Email: info@web28tech.co.za
• Phone: +27 (067) 906-3246
• Physical Address: Acornhoek, Mpumalanga South Africa